Everyone agrees that having being able to know where one’s time is spent is a Good Thing. However, there is no greater gap between understanding the need for a process and the pain involved in actually implementing the process than with time tracking. Everyone I know working in information technology hates the whole idea of ...
Spring 1992 – October 6, 2008 ...
In this age of agile software development, it’s too easy to rush through design, and begin coding too soon. In addition to the obvious problems (missed requirements, etc), this can also have devastating effects on the development team when they start seeing that development has built something completely different than what they were expecting. On ...
SEATTLE — A while back (probably in December or January) my beater (unlocked) had it’s glovebox rifled . Nothing was taken, but the contents were scattered around the interior. Several neighbors reported having the same thing happen to them over the same weekend. Then, a few weeks later, I heard that a neighbor up the ...
SEATTLE — Since ARS Mid-Tier 6.3 more BMC Remedy AR System implementations than ever are using web browsers as the client of choice. This version was completely redesigned from earlier efforts and closed the gap in speed and functionality that’s long existed between the AR User tool and the Mid-Tier. While users enjoy the ease ...
ITSM Incident Priority & Priority Weight In the Incident Management configuration, weights are applied to the impact and urgency values (behind the scenes). When a support staff member selects an impact and urgency of an Incident, the Incident Management application adds the numerical weights together in order to calculate the priority weight, then assigns a ...
ARS: Discovery & CMDB There are two primary components of this integration: The BMC Topology Discovery server, and the BMC Atrium CMDB (running on the BMC Remedy Action Request System). The Topology Discovery server has a number of discovery tasks that scan the defined network segment looking for specific types of devices. Once discovered, these ...
SEATTLE — I’ve been a beta tester of the Joost video-over-the-Internet service since it was still called “The Venice Project”. They’ve made some great improvements, especially in the performance and usability. In the early days, selecting a channel (let alone) a program could be agonizing — even with a speedy network connection. They’ve obviously been ...
SEATTLE — Tom Paulson over at the Seattle Post-Intelligencer is reporting that the Viking mission to Mars may have discovered living organisms that we promptly destroyed becuase they weren’t in a form we expected. A previously confusing finding on Mars by the Viking Landers was evidence of chemical oxidation. Scientists at the time assumed this ...
SEATTLE — Once again, Patrick Smith adjust the signal-to-noise ratio surrounding air travel in his most recent Salon article, “Getting beyond our airport security obsession“. By the time any attacker makes it to the metal detector, chances are it’s already too late. There are too many ways to outwit that final line of defense. Technorati ...